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Showing posts with the label customer service

Why Black Diners Get Poor Customer Service From Waiters -&- Why Jobseekers are Made to Feel Unemployment is Their Fault

 Below are two very interesting articles and perspectives. The articles are from a site called "The Conversation" -  https://theconversation.com/us Why waiters give Black customers poor service https://theconversation.com/why-waiters-give-black-customers-poor-service-149210 SOURCE:  Zachary Brewster, Associate Professor of Sociology, Wayne State University Jobseekers are being gaslighted – all too often being told unemployment is their fault https://theconversation.com/jobseekers-are-being-gaslighted-all-too-often-being-told-unemployment-is-their-fault-149787 SOURCE:  Aliya Rao, Assistant Professor, London School of Economics and Political Science

Uber Riders Get a $50 Credit if Their Driver Doesn't Show Up & Chipotle Launches it's First Digital Store

 It's seems Uber is stepping up it's customer service game and Chipotle is turning digital...(wonder how many other restaurants will follow?) Uber to give users a $50 credit if their scheduled rides don’t show up https://fortune.com/2020/11/10/uber-reserve-scheduled-rides-late-credit-uber-black/ SOURCE:  Danielle Abril, Fortune.com Here’s what to know about Chipotle’s first digital store https://www.fastcompany.com/90574427/heres-what-to-know-about-chipotles-first-digital-store SOURCE:  Connie Lin, Fast Company